Terms of Use

These terms govern the use of the Premium Choice Travel Designers website, portal and related services provided by Premium Choice Travel DMCC (Premium Choice, we). The portal is for travel businesses only. It is not a consumer service.

Your agency's use of the Platform is also governed by the Agency Trade Agreement and the Booking and Supplier Conditions. If they conflict with these terms, they win.

1. Who may use the portal

1.1 Only people authorised by an agency with an account may use the portal, each with their own login. You must be at least 18 and able to bind your agency.

1.2 The person who opens an account confirms that they are authorised to accept the Agency Trade Agreement for the agency.

2. Your account

2.1 Keep your password and any one-time codes to yourself. Do not share your login, even with colleagues. Your account owner can invite them individually.

2.2 Tell us at once at [security contact email ●] if you think someone else has used your account.

2.3 We may require multi-factor authentication, and may sign you out or suspend a login to protect an account.

3. Acceptable use

You must not:

• use the portal other than to make genuine bookings and run your agency's business with us;
• scrape, copy or systematically extract rates, content or availability, or use automated tools other than our API under the API terms;
• try to get round security, access another agency's data, or probe or test the Platform's vulnerabilities without our written permission;
• upload anything unlawful, harmful or infringing, or anything containing malware;
• put an unreasonable load on the Platform, or interfere with it;
• misrepresent who you are or who you act for.

4. Content and intellectual property

4.1 The Platform, its software, design and our trade marks belong to us or our licensors. Hotel descriptions, photographs and other supplier content belong to the suppliers and are licensed to us.

4.2 You may use supplier content shown in the portal only to sell the Travel Services concerned to your Clients, and only while it is current. You must not use it to build a competing product or database.

4.3 Anything you upload to us, such as verification documents, stays yours. You give us the right to use it to run your account and meet our obligations.

5. Availability and changes

We work to keep the Platform available and accurate, but we do not promise it will be uninterrupted or error-free. We may change or withdraw features. Availability and prices come from suppliers and can change until a booking is confirmed.

6. Liability

Our liability to your agency is governed by the Agency Trade Agreement. Nothing in these terms limits liability that cannot be limited by law.

7. Suspension

We may suspend or end access for any user who breaches these terms, or where we reasonably suspect fraud or misuse.

8. Law

These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. The courts of Dubai have exclusive jurisdiction.

9. Contact

Premium Choice Travel DMCC, [registered address ●], Dubai, United Arab Emirates. Email: [contact email ●].